RETURN POLICY

1. PRODUCTS AND GOODS

     A. DIGITAL PRODUCTS

You have 30-days from the date of purchase to request a refund. If received on or before the 30th day, you will receive a full refund. If the request is received on or after the 31st day of purchase, no refund will be issued.

     B. PHYSICAL PRODUCTS

You have 30-days from the date of purchase to request a refund and return an item. If the request is received on or before the 30th day and the item is postmarked within 3 days of the request you will receive a full refund; otherwise no refund will be issued. We will cover return shipping on orders within the United States (any orders outside the United States are responsible for any and all return shipping, tariff, custom or other related charges).

     C. PRODUCT TRIALS

When purchasing a trial you will be charged a non-refundable processing fee the day you sign up for the trial. If you decide to continue with the product, do nothing, you will automatically be charged equal monthly installments to the credit card on file. You must cancel on or before the trial end date if you do not wish to continue and to avoid being charged the monthly installments. You have 30-days from the date you initiated the trial to request a refund for your first installment. If a refund request is received, you will be given a full refund on the first installment. If the request is received on or after the 31st day after signing up for the trial, no refund will be issued. The processing fee for the trial is non-refundable and will not be returned, regardless of when you cancel.

     D. INTERNATIONAL RETURNS (OUTSIDE THE UNITED STATES)

If returning an item, please contact Nick@alphahomeflipping.com within the stated return period, who will provide you instructions for returning your product(s).
You are responsible for all shipping costs and other costs incurred for returning your item (unless otherwise specified). Original shipping costs are non-refundable and your refund will be on the product cost only.
The time it will take for your returned item to arrive to us and be processed will vary depending on the shipping method you select. Once received, we will process the refund within one week and your funds should appear within 2 weeks of the return being processed.
If you are shipping an item over $75, we recommend adding tracking and insurance to the shipment. We cannot guarantee that we will receive your returned item.

     E. CUSTOM DUTIES AND TARIFFS

For our international customers, shipping charges do not include any potential tariffs, duties, custom or other fees or taxes that an individual country may impose upon import. You are responsible for any additional fees that may be levied by the country where the product is being imported.

     G. ALL NON-DIGITAL PRODUCTS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and notify you of the status (approval or rejection) of your refund.
If your refund is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days.

     I. EXCHANGES

We do our best to ensure you receive undamaged products. If, however, you have received an item that is defective or was damaged prior to arrival, we will promptly exchange it upon notification for an identical product. If this occurs, please send us an email at Nick@alphahomeflipping.com, and instructions will be provided for returning the defective or damaged merchandise. 

2. EVENTS AND SERVICES

     A. EVENTS

Please refer to the specific event’s webpage you are enrolled in for cancellation and refund information. If you are unsure how to access that, please contact your Personal Results Specialist or email us at: Nick@alphahomeflipping.com

     B. COACHING

Please refer to your coaching agreement for cancellation and refund information

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